PROFESSIONAL SERVICES

Reliable technology operations.
Practical business outcomes.

Explore Technology Solutions Bangladesh (ETSB) provides production-focused technology guidance across databases, enterprise applications, infrastructure, resilience, automation and AI enablement. Engagements are scoped around real operational requirements.

WHAT WE SUPPORT

Professional technology capabilities

Structured services and advisory support for organizations seeking practical, maintainable improvements.

Database Administration

Operational support and lifecycle guidance for enterprise and open-source databases.

  • Oracle, Microsoft SQL Server, MySQL, MariaDB, PostgreSQL and MongoDB
  • Monitoring, backup and recovery readiness
  • Operational checklists, troubleshooting and capacity reviews

Oracle EBS & Apps DBA

Practical administration and operational guidance for Oracle E-Business Suite environments.

  • Applications DBA operations and environment health
  • Concurrent processing and application/database troubleshooting
  • Maintenance, change planning and production readiness

Performance & Optimization

Evidence-led investigation of database and application performance challenges.

  • SQL, wait-event and workload review
  • Bottleneck and contention analysis
  • Prioritized tuning recommendations and validation plans

High Availability & Disaster Recovery

Resilience planning focused on service continuity and recovery objectives.

  • Backup and recovery assessment
  • HA/DR architecture and operational runbooks
  • RTO/RPO planning and recovery-test preparation

Infrastructure & Platform Support

Operational guidance for the platforms supporting business-critical services.

  • Linux and Windows server environments
  • Monitoring, reliability and operational documentation
  • Platform lifecycle and infrastructure improvement planning

Automation & AI Enablement

Responsible automation and AI-assisted workflows that support practical business needs.

  • Workflow analysis and automation opportunities
  • AI-assisted documentation and technical productivity
  • Adoption planning with human review and safeguards

Software & Digital Solutions

Requirements-led advice for software, integrations and digital operations.

  • Solution scoping and technical requirements
  • Integration and process-improvement planning
  • Implementation-oriented technology advisory

Technology Advisory

Independent, structured assessment of technology needs and operating practices.

  • Current-state and gap assessments
  • Roadmaps, priorities and operating procedures
  • Knowledge transfer and capability development
OUR APPROACH

How an engagement works

01 · DISCOVER

Understand the requirement

Review objectives, existing environment, constraints and operational priorities.

02 · PLAN

Define the scope

Agree deliverables, responsibilities, assumptions and an appropriate approach.

03 · SUPPORT

Deliver practical guidance

Provide agreed technical support, documentation, recommendations or knowledge transfer.

ENGAGEMENT INFORMATION

Solutions shaped around your environment

Availability, scope, delivery arrangements and commercial terms are discussed and agreed before any engagement. Descriptions on this page outline capability areas and do not constitute a service-level commitment.

View ETSB Service Information
LET'S CONNECT

Discuss your technology requirements.

Share your current environment, technical challenge or project objectives to explore an appropriate next step.